Cross Cultural Communication Trainer and Learning Designer

Communication that works across cultures and in real business situations

I help international teams, managers, founders, and technical professionals communicate with clarity, confidence, and cultural intelligence. I design practical learning around meetings, feedback, negotiation, client communication, presentations, and the everyday challenges of working across cultures.

Professional portraitassets/anna-portrait.jpg
Portrait of Anna Solovey, cross cultural communication trainer
  • 14+ yearsTraining, education, coaching, and international communication
  • 120 participant placesTwo annual programs for an international technology consulting company
  • 116 out of 120TOEFL iBT
  • Three continentsProfessional and educational experience across North America, South America, and Europe
  • English and RussianCorporate training delivery

Make international communication clearer, calmer, and more effective

Cross cultural communication is not simply a matter of translating words. Teams also need shared expectations about directness, responsibility, deadlines, disagreement, feedback, hierarchy, and decision making. I turn these differences into practical communication tools that people can use immediately.

  • Communicate across cultures

    Recognise differences in tone, directness, formality, hierarchy, and expectations without reducing people to stereotypes.

  • Handle difficult conversations

    Respond to complaints, objections, mistakes, missed deadlines, disagreement, and feedback with clarity and composure.

  • Work across roles and departments

    Clarify ownership, functions, expectations, decisions, and next steps across technical and non technical teams.

  • Strengthen client communication

    Explain problems, manage expectations, de escalate tension, and protect trust in client facing conversations.

  • Present ideas with confidence

    Structure presentations, explain value, defend recommendations, answer questions, and adapt messages to the audience.

  • Lead international meetings

    Make contributions clear, ask better questions, summarise decisions, and move conversations towards action.

Flagship Corporate Case

Weigandt Consulting GmbH: communication that stopped costing the company clients

Germany based international technology consulting company. Participants included top managers, managers, developers, engineers, and other technical specialists.

The challenge

Clients were leaving negative feedback about team communication, and the company had begun losing accounts. Internal conflicts and communication bottlenecks were also affecting delivery.

The program

  • Two consecutive annual programs.
  • 60 participants each year.
  • Four groups of 30 across two years.
  • Five or six online sessions for each group.
  • Two and a half to three hours per session.
  • Delivery in English.

What we trained

  • Client requests, complaints, and objections.
  • Deadlines, errors, and difficult feedback.
  • De escalation and negotiation.
  • Communication across roles and departments.
  • Intercultural communication.
  • Conflict and communication bottlenecks.
  • Roles, functions, ownership, and expectations.

Reported outcomes

Outcomes reported by the client

  • The company stopped losing clients because of communication problems.
  • Internal and client facing conflicts decreased.
  • Client meetings improved.
  • Technical specialists handled difficult issues and tickets with more confidence.

Planning something similar for your team?

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Experience across sectors, audiences, and markets

Alfa Bank

Banking and financial services

Public speaking and persuasive presentation training for a product management community. Additional work included translation and cultural adaptation of business presentations for audiences in China and the United Arab Emirates.

Logic Stars Group

Technology and startup leadership

Business English for top managers and founders, plus preparation for pitches connected to China, Türkiye, and Web Summit in Portugal. The work covered pitch structure, copy, pitch deck development, self presentation, networking, small talk, and delivery.

Facecast

Video technology and startup leadership

Founder communication, international negotiation, company presentation, networking, small talk, and communication designed to attract partners, investors, and clients.

Zapal Design Agency

Design and creative services

A corporate program for eight team members and the founder, including HR, managers, and specialists. The work focused on client communication, internal collaboration, presentation of the company to candidates and clients, defence of design ideas, objection handling, and communicating the value of the agency's work.

Investment Center Aktiv

Investment consulting and business leadership

Public speaking and presentation training for company founders and investment project leaders. The program focused on structuring company and project presentations, identifying persuasive messages, articulating value, and developing a credible individual presentation style.

Startup founders

International pitching and market communication

Preparation for investor pitches, accelerators, trade shows, conferences, negotiations, and questions and answers across the United States, Europe, Israel, Singapore, Indonesia, China, Türkiye, and the United Arab Emirates. Selected founder projects included Logic Stars, BeeOurly Online Planner, Mik Vice, Blockchess, Arkis, EcoGame, Geecko, and Debexpert. Geecko and Debexpert progressed to Y Combinator interviews.

Corporate conference preparation

Technical and executive presentation coaching

Prepared a specialist from a major international energy corporation for a conference in Vienna, including presentation structure, content, delivery, questions and answers, culturally appropriate wording, and audience expectations.

Anna has coached founders, executives, and professionals whose employers have included Miro, Sweatcoin, Semrush, Evil Martians, Endel, Osome, Yandex, Sberbank, Rosatom, and other technology and financial services organisations.

Training topics and areas of expertise

Cross cultural communication

  • Cross Cultural English.
  • Intercultural communication.
  • Cultural differences in directness, tone, hierarchy, and decision making.
  • Communication across international teams.
  • Working across roles, functions, and departments.

Workplace communication

  • Business English.
  • Meetings and presentations.
  • Client communication.
  • Feedback and difficult conversations.
  • Negotiation and conflict management.
  • Objections, complaints, errors, and deadlines.
  • Networking and professional relationship building.

Leadership and presentation

  • Cross cultural leadership.
  • Public speaking and executive presence.
  • Founder and investor pitching.
  • Pitch deck structure and narrative.
  • Questions and answers.
  • Influence without authority.
  • Communication for technical teams.

Who I train

Audiences

  • Managers and team leads.
  • Developers, engineers, and other technical specialists.
  • Product and project professionals.
  • Founders and executives.
  • HR and client facing professionals.
  • International and distributed teams.
  • Professionals preparing for international presentations or negotiations.

Sectors

  • Technology and software.
  • Technology consulting.
  • Banking and financial services.
  • Startups and venture ecosystems.
  • Education and EdTech.
  • Design and creative services.
  • Media and video technology.
  • Professional services.
  • Investment consulting.

From diagnosis to everyday transfer

Not a collection of phrases. A working communication system.

Every program starts with the business context. I identify the audience, objectives, recurring communication gaps, and situations in which better communication needs to change an outcome. I then build a practical learning experience around those situations.

  1. Diagnosis

    Stakeholder conversation, audience needs, typical situations, desired outcomes, and recurring communication gaps.

  2. Frameworks

    Clear structures, language tools, examples, and decision frameworks that make complex communication easier to use.

  3. Practice

    Realistic cases, role play, discussion, questions, guided application, and precise feedback.

  4. Transfer

    Checklists, templates, personal recommendations, and tools participants can continue using after the training.

I adapt pacing, examples, and depth to the sector, seniority, experience, and communication culture of each group. The goal is not simply to cover a topic. The goal is to help participants use the learning in their next meeting, client conversation, presentation, or difficult discussion.

Possible delivery formats

  • Single workshop.
  • Short practical series.
  • Multi session corporate program.
  • Individual executive or founder coaching.
  • Remote or in person delivery depending on location and scope.

Learning that works with the person, not only the language

My training approach is informed by coaching, language teaching methodology, adult learning, and more than a decade of work with people navigating international environments. I help participants understand not only what to say, but how their habits, confidence, assumptions, and cultural expectations affect the way a message is received.

This makes the learning practical and personal without turning a corporate program into therapy. Participants receive structure, rehearsal, feedback, and room to develop a communication style that is professional and genuinely their own.

  • International Neurolanguage Coaching certification.
  • Group coaching for a global cohort through Atlas Corps and the Virtual Leadership Institute.
  • Founder and executive coaching for international pitches, presentations, negotiations, and career communication.
  • Learning design for adults, technical professionals, educators, and university students.
Anna facilitating or presentingassets/anna-training.jpg
Anna Solovey presenting on stage at a professional conference

Intercultural communication is both my professional field and my lived experience

I am deeply interested in how culture shapes what people consider clear, polite, confident, credible, or persuasive. I have lived, studied, worked, or delivered international projects across the United States, Chile, Germany, Italy, Russia, and multiple international markets. I have travelled to 40 countries and 25 US states.

My experience spans university teaching in the United States, educational and cultural programs in Chile, an international education organisation in Washington DC, US market EdTech content, international leadership coaching, corporate training for European technology teams, and presentation work connected to markets in Europe, the Middle East, Asia, and the United States.

About Anna

My greatest professional interest has always been the point where language, culture, and human understanding meet. I am fascinated by how people from different countries interpret confidence, politeness, responsibility, disagreement, hierarchy, and trust, and by how small changes in communication can transform the way a team works together.

I began in language and cultural education, then expanded into corporate learning, coaching, learning design, public speaking, international pitching, and communication for technology professionals. My work has taken me through universities, schools, education organisations, startups, cultural institutions, international fellowships, and corporate teams across several markets.

Today I bring these experiences together to create learning that is structured, practical, culturally intelligent, and deeply connected to the situations participants actually face.

Short biography

Anna Solovey is a cross cultural communication trainer, business English educator, learning designer, and certified Neurolanguage Coach with more than 14 years of experience. She designs practical corporate learning for international teams, managers, founders, and technology professionals. Her experience spans corporate training, US market EdTech, university teaching, international leadership coaching, educator programs, startup communication, public speaking, and cultural adaptation across North America, South America, Europe, the Middle East, and Asia.

International experienceassets/anna-international.jpg
Anna Solovey speaking at a conference beside a slide that reads Be concise, Be clear, Be straightforward

Professional timeline

  1. 2020 to present

    SOLOWAY Consulting

    Cross Cultural Communication Trainer, Coach, and Learning Designer

    Designs and delivers corporate communication programs, founder and executive coaching, public speaking, pitching, business English, and international career communication.

  2. November 2021 to September 2022

    Practicum by Yandex and TripleTen

    EdTech Content Designer for the United States Market

    Developed original soft skills learning content for technology learners in the United States. Converted product briefs and workplace communication goals into structured lesson flows, realistic scenarios, exercises, and interactive formats. Worked with the product team through iterative review cycles.

  3. April 2018 to 2022

    ELK Today LLC

    Strategic Project Manager and Business English Instructor

    Developed curricula and original learning materials for entrepreneurs, Silicon Valley founders, corporate clients, and technology professionals. Coordinated a distributed instructor team and managed learner and corporate relationships across time zones.

  4. April 2019 to April 2020

    PDK International, Washington DC

    Membership and Engagement Associate

    Designed and launched an online mentorship program and created educational and community content for teachers, students, and educators. Used surveys and participant feedback to inform engagement and program decisions.

  5. 2019 to 2020

    Atlas Corps and Virtual Leadership Institute

    Global Fellow and Group Coach

    Facilitated culturally responsive peer coaching for a global cohort of social impact leaders and collaborated across cultures and time zones.

  6. 2017 to 2018

    English Opens Doors, Ministry of Education of Chile and UNDP

    Project Coordinator and Educator

    Designed and contextualised educational materials and activities for local learners and school communities while coordinating delivery in Spanish and English.

  7. 2014 to 2015

    Oberlin College, Ohio, United States

    Fulbright Foreign Language Teaching Assistant

    Designed and delivered university language and culture learning, including lesson plans, lectures, seminars, discussion based sessions, experiential activities, and educational events.

Additional experience in audiovisual localisation, film festival translation coordination, linguistic quality review, international cultural projects, theatre, and bilingual communications.

Education and professional credentials

  • Saint Petersburg State University

    Specialist Degree equivalent to BA and MA. Foreign Language Teaching Methodology, Applied Linguistics, Translation, and Intercultural Communication. 2008 to 2013.

  • Fulbright Foreign Language Teaching Assistant Program

    Oberlin College, Ohio, United States. 2014 to 2015.

  • International Neurolanguage Coaching certification

    2022.

  • Cornell and eCornell professional development

    Business Communication, Business Writing, Advanced Business Writing, Persuasion, Persuasive Writing, and Presentations. 2020 to 2022.

  • TOEFL iBT

    116 out of 120.

Languages

  • Russian native
  • English C1 to C2
  • Spanish B1 to B2
  • German currently A2, previously B2

What clients and participants highlighted

Anonymous post training feedback.

The training is really helpful to improve the way how we communicate with clients.

Anonymous participant

More of these sessions please.

Anonymous participant

The process was well structured and engaging, offering valuable takeaways.

Anonymous participant

Employees said the previous training was useful, especially for the support team.

Let us discuss what your team needs to communicate better

Tell me about the audience, business context, recurring communication challenges, and the outcome you want the training to support. I will suggest a relevant format and next step.